Knowledge base

Your registration fee includes full access to the conference on all days. It covers meals (including refreshment breaks and lunch), beverages, and, if applicable, access to the Networking Drinks Reception. For further details, refer to our full Terms and Conditions.

Accommodation and transportation costs are not included in the conference fee.

Once we receive your completed online registration form, an invoice confirming your registration will be sent to you. This invoice serves as your official confirmation of booking.

Yes, receipts are available upon request. Please remember that your registration confirmation or invoice does not serve as a receipt. Payment of the invoice should be arranged separately as per the given instructions.

For credit card payments, please select this option when registering online. One of our team members will then reach out to you for payment processing. For any assistance, contact delegates@iQ-Hub.com.

We provide visa support letters after receiving full payment of the registration fee. To request a visa letter application form, email delegates@iQ-Hub.com. Please note that refunds will not be issued in cases where a visa or entry to the event country has been denied or delayed. For specific visa advice, consult your local embassy or consulate.

While bookings are non-cancellable, they are transferable. If you cannot attend, a colleague of similar professional status can take your place. Please notify us at delegates@iQ-Hub.com to make arrangements.

In case the conference hotel is fully booked, please reach out to us at delegates@iQ-Hub.com. We will assist you by providing a list of alternative nearby hotels upon request.

For any changes to your badge details, please contact us at delegates@iQ-Hub.com. Note that the layout and font size of the badge text are predetermined and cannot be altered.

Attendees will be notified via email on how to access the presentation portal after the event. Be aware that some speakers may choose not to share their presentations, and we cannot guarantee that all presentation slides will be available. We do not offer recordings of sessions.

Business attire is required for all conference events to maintain a professional atmosphere.

We organize several networking sessions during the event. However, we cannot assure the participation of any specific attendees or companies.

The latest event schedule, including session information, is available here. Please note that the schedule is subject to updates, so we recommend checking back regularly.

We strive to cater to dietary restrictions and allergies. Please inform us of any specific requirements at delegates@iQ-Hub.com at least 2 working days before the event. We will confirm any special arrangements in writing prior to the event.

Wi-Fi is available at most of our events. However, its availability is subject to the venue's facilities and specific arrangements for each event. Please be aware that we cannot guarantee Wi-Fi access at all events, and there may be additional charges as per the venue's policy.

For details on parking availability and transportation options at the venue, please contact the venue directly.

Interested in sponsoring or exhibiting at our event? Contact our Sponsorship & Media Manager, William Mora, at william.mora@iq-hub.com to discuss various opportunities.

For any additional questions or information, reach out to our delegate services team at delegates@iQ-Hub.com.